Effective Date: July 2026

DiabetesSupport (“Website,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our Website.

By accessing or using DiabetesSupport, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information when you visit or interact with DiabetesSupport:

• Personal Information You Provide: such as your name, email address, phone number, or message details when you submit forms, subscribe to updates, or interact with our tools.
• Non-Personal Information: such as your browser type, device information, IP address, pages viewed, and browsing activity on our Website.
• Cookies & Tracking Technologies: we may use cookies and analytics tools (e.g., Google Analytics) to enhance user experience, remember preferences, and analyze traffic.

2. How We Use Information

We may use the information collected to:

• Respond to on-site interactions and provide requested information or resources.
• Provide educational content, tools, or services related to diabetes information and support.
• Improve Website functionality, content, and overall user experience.
• Monitor Website performance, usage trends, and security.
• Comply with legal and regulatory obligations.
• Send updates, newsletters, or marketing communications where available and permitted by law.

3. Sharing of Information

We do not sell your personal information. We may share your information in the following limited situations:

• Service Providers: with trusted third-party vendors who help us operate the Website (such as hosting, analytics, or email services) and who are required to protect your information.
• Professional or Program Referrals (if applicable): when you explicitly request to be connected with a healthcare professional, support program, or related service, we may share necessary details to facilitate that connection.
• Legal & Safety: when required by law, regulation, court order, or to protect our rights, users, or others.
• Business Changes: in connection with a merger, acquisition, or other restructuring, subject to applicable laws.

4. Cookies & Tracking

DiabetesSupport may use cookies, pixels, and similar technologies to:

• Remember user preferences and settings.
• Track Website performance, traffic, and usage patterns.
• Provide relevant content and, where applicable, marketing.

You may disable cookies in your browser settings. Please note that some features of the Website may not function properly if cookies are disabled.

5. Data Security

We implement reasonable technical and organizational security measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. No Doctor–Patient Relationship

Information submitted through this Website is for general informational and educational purposes only. Submitting information or reading content on DiabetesSupport does not create a doctor–patient relationship or any other clinical relationship. Any medical advice, diagnosis, or treatment decisions must come directly from a qualified healthcare professional licensed in your jurisdiction.

7. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information on the Website, we recommend that a parent or guardian contact the appropriate service providers or take steps to restrict the child’s access.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal data held about you.
• Request correction or deletion of your personal data.
• Opt out of certain types of data processing, including marketing.
• Restrict or object to specific uses of your information.

To understand how these rights apply to you, you may wish to review the guidance of your local data protection authority or regulator. If you do not agree with how your data may be processed, you should discontinue use of the Website.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review the privacy policies of any external sites you visit.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after changes are posted indicates your acceptance of the revised Policy.